At Newamericanjackets.com, we truly appreciate and realize how important your information is confidential. Therefore, we always ensure that your private information is protected when you checkout from your purchase.
THE INFORMATION WE COLLECT
When purchasing, make a new email account, or contact us through our contact form, we request to give us your personal information, which we gather and store in our protected database. We collect the details for the resources that you access, including traffic statistics, location, and other messaging information.
The information gathered is mostly used to permit us to give our best services to you. It is used so the products and services, checkouts, identity and stop frauds to your account and advance your shopping experience.
Concerning to our mailing verification, we may use your private data to send you information relating to new goods, special deals, and new improvement to our customer services. You can cancel this subscription when you don’t want to receive further promotional e-mails from us. In that case, just e-mail us at [email protected].
All your private information will be kept secure and will be only used for customer interaction. We will not disclose your personal information to anyone except if required by law.
At Newamericanjackets.com, we don’t have control over size or color, because we build up our orders as per your stated size and color. Kindly keep in knowledge that We Do Not give any refunds/returns/ for incorrect size and color for any clothing order. It is very essential that you establish your size with care earlier to placing order. So, we present you the size charts with details concerning the size at our website. If you still have any question, email us at: [email protected]
1. What if the jacket doesn’t fits satisfyingly on me?
Nothing to worry about! Just send your outfit within 7 days in good, selling condition and we will send out the new piece. For specially made orders according to provided size, No refund or exchange can be given as it was designed absolutely for your physique and we cannot reuse it for sale to any other buyer. The delivery costs will be anyhow borne by the buyer.
2. We don’t offer any refund or return or exchange for any clothing, if you buy two items in a single transaction. This is to put off of ordering different products and at last, select only one.
3. Verifying order after 24 hours, No product or color or size can be exchanged as it is passed over for designing.
4. Outfit’s cancellation is calculated on the following conditions:
- a. For cancelling any jackets order within 3 days, there is 25% deduction on your jacket’s amount.
- b. If you make a decision to cancel your order within 7 days, we charge 45% deduction on full amount.
- c. No cancellation will be accepted passing 7 days of order verification.
5. Before mailing new orders to customers, our highly quality department checks the product for quality. If the garment is not OK while delivery time, we will mail a new attire with priority shipment borne by us.
6. Refunds will only be accepted if we are late 29 working days after your payment is received. If we are not able to certify that the delivery was sent to your mentioned address, we will make a full repayment in conjunction with shipment charges.
Newamericanjackets.com has the following consumer-affable shipping procedure to guarantee a fast and protected shipping:
- Newamericanjacket requires 8-12 business days to deliver your order wherever in the world after successfully receiving your online payment.
- You will receive your order confirmation, jacket availability and the tracking information when the order is ready to be shipped, will be sent via email.
- We only use highly recognized courier companies, such as FedEx, DHL, and UPS, in order to maintain quality assurance and prompt shipment.
- Please “Do Not” provide P.O. Box/APO/FPO addresses; always give physical residential/street address for shipping.
- Customers will have to pay any kind of customs duty if it applies to the parcel.
Please remember that telling the exact time-frame could depend on product availability and size. Therefore, we may ship the order from our international manufacturing warehouse. You can any time contact us through email at [email protected] for your order query.